Brought in during March 2018 to restart the £5M BT X21 KiloStream replacement programme after the previous project manager resigned unexpectedly. I rebuilt the plan, the budget forecast and the project documentation from the PID up — communications strategy, risk management strategy, risk register, test and acceptance plan — and held the confidence of the Managing Director, Commercial Director and CFO through a full re-baseline. Every re-baselined target was met, and the project handed over £100,000 under budget.
Arqiva brought me back in 2020 for a further three years — directing a £2M BT Wholesale Line replacement programme, running the start-up and discovery phase of a multi-factor authentication project aligned to the wider security strategy, and delivering the replacement of obsolete Cisco infrastructure.
Quite simply put, Neil is a consummate Project and Programme leader who’s particularly adept at identifying and managing the disparate stakeholder groups who have a vested interest in the success of the programmes of work under his span of control.
We recruited Neil in March 2018 to lead a project that was on the verge of failure. Within a couple of months Neil worked with and influenced the Arqiva leadership teams to build and lead a programme team that to this day has met all of its re-baselined milestones and is aligned to the original budget. He’s led and re-built relationships with internal and external delivery partners through clear uncluttered expectation leadership.
For me personally, I’ve been with Arqiva for 22 Years and have not seen a better contract programme lead in that time. I (and many of my colleagues) have no hesitation in recommending Neil in similar roles.