Brought in during March 2018 to restart the £5M BT X21 KiloStream replacement programme after the previous project manager resigned unexpectedly. I rebuilt the plan, the budget forecast and the project documentation from the PID up — communications strategy, risk management strategy, risk register, test and acceptance plan — and held the confidence of the Managing Director, Commercial Director and CFO through a full re-baseline. Every re-baselined target was met, and the project handed over £100,000 under budget.
Arqiva brought me back in 2020 for a further three years — directing a £2M BT Wholesale Line replacement programme, running the start-up and discovery phase of a multi-factor authentication project aligned to the wider security strategy, and delivering the replacement of obsolete Cisco infrastructure.